• Patrick Scott Patterson

Ghost-Busters? Facebook Marketplace Culture

I love what I do for a living these days.

But I'm sure glad I don't have to date.

Facebook Marketplace and similar online forums are full of more ghosts than a Casper cartoon, and I'm hard pressed to understand why.

Perhaps it's a flaw in modern society, but it seems many users think it's okay to just stop communicating with a seller THEY reached out to.

It's not.

I know from my standpoint, there are many days where my work and personal activities are determined by how many people may be coming to pick up items we've listed there. So communication is important. Taking 10 seconds to follow up could - and often would - save me hours of productivity.

Plus it's just... polite, right?

I understand if things come up. I'm old enough to know that cars break down, kids get sick, unexpected expenses come up and bosses can keep you late. But it still takes only 10 seconds to follow up.

It's further than you want to go? You found another one closer to you? You changed your mind or your spouse vetoed the buy? Take the 10 seconds to follow up.

Accidentally hit the button? Take 10 seconds to follow up.

That's all I really ask, and I know I'm not alone in that. We live in a world today where it's possible to instantly communicate with people all over the world.

So use it.

I could also mention how 99 percent of the questions asked on there are answered in the listings, but that's a whole other blog.

If more would take the mere seconds to communicate - especially if plans change - it would make the platform stronger and more user friendly for all.

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